Privacy Policy
Effective Date: 1/6/2025
Website: www.drmusasami.co.uk
Data Controller: Dr. Musa Sami
At our clinic, we are committed to protecting personal data and respecting privacy. This notice explains how we collect, use, store, and protect patient data when someone visits our website or engages in psychiatric services provided by Dr. Musa Sami.
1. Who We Are
This website is operated by Dr. Musa Sami, Consultant Psychiatrist. Dr. Sami provides private psychiatric care to adult patients in the UK through online consultations.
2. What Information We Collect
We may collect and process the following types of personal data:
Personal Details:
- Full name
- Contact details (email, phone, address)
- Date of birth
Health & Clinical Data:
- Medical and mental health history
- GP and referral details
- Clinical notes, treatment plans, and diagnosis
Technical Information:
- IP address
- Browser type and usage data (collected through cookies)
Financial Data:
- Payment history (via third-party processors only; no card details are stored on this site)
3. How We Collect Your Data
Your data may be collected when:
- You contact us via forms or email
- You book or attend a consultation
- You complete an assessment or questionnaire
- You visit or browse our website
4. How We Use Your Data
We process your data for the following purposes:
- To provide medical and psychiatric care
- To communicate with you regarding your appointments
- To share updates with your GP (with your consent)
- For internal record-keeping and billing
- To comply with legal and regulatory obligations
We will never sell, rent, or trade your data.
5. Legal Basis for Processing
Your data is processed under the following legal bases:
- Consent – where you have given permission (e.g. to contact your GP)
- Contract – to provide a service you have requested
- Legal obligation – to comply with medical record-keeping laws
- Vital interests – if there is concern for your safety or others
6. How Your Data Is Stored
Your data is securely stored using encrypted devices and GDPR-compliant cloud platforms. Clinical records are retained in accordance with the General Medical Council’s recommended retention periods (typically 7 years from the last point of contact).
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion (where legally permitted)
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, email: support@drmusasami.co.uk
8. Sharing Your Data
We may share your data with:
- GPs or other healthcare providers (with your consent)
- Emergency services in urgent situations
- Our secure practice management system
- Legal or regulatory authorities where required by law
All third parties are required to meet strict data protection and confidentiality standards.
9. Cookies and Website Analytics
Our website may use cookies to improve your experience and monitor site usage. You can manage cookie preferences through your browser settings. We do not use cookies to collect sensitive personal data.
10. Updates to This Policy
We may update this policy to reflect changes in legal requirements or our practices. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have questions about this policy or your personal data, please contact:
Email: support@drmusasami.co.uk
Website: www.drmusasami.co.uk
